While there are quite a few concerns for Reliance Jio, Telecom Regulatory Authority of India (TRAI) has now decided to look into the operator’s network infrastructure.
The Telecom Regulatory Authority of India (TRAI) has revealed that it is looking into Reliance Jio network’s readiness as part of its efforts to ascertain the exact causes of massive call failures reported by the operator.
Currently, nearly 50-60 percent of call from the Jio network are said to be unable to be connected. The TRAI is concerned about the issue considering that the percentage is way higher than the acceptable 0.5 percent. While TRAI has accused the telecom operators of not providing enough PoIs, it would still check Jio’s network to ascertain the condition.
Speaking about the matter, a TRAI official said, “Our concern is to ensure the quality of services to consumers who are using the telecom networks in this country. The point is that the call failure and severe congestion on Jio’s network is inconveniencing users and it needs to be corrected, from whichever side the problem is arising.”
