In a major move to prove its commitment towards improvement of its network, Airtel has opened up its network information for the customers.
Bharti Airtel has announced the launch of the microsite www.airtel.in/leap as part of the ambitious Project Leap to view the company’s network infrastructure across the country. The site would allow the customer to view coverage of voice and high speed broadband services in their locality.
The newly launched site aims at offering customers all the information on how Project Leap, the Rs. 60000 crore network transformation program, is progressing in their respective localities. Customers would also get to see the sites planned in their localities, seek help on hosting sites and share the site up gradation plan for every site. Interestingly, network sites forcibly shut down in the locality are also shown.
Further, customers can themselves participate in the Project Leap program by volunteering to host a site in a planned or a forcibly shut site location, and contribute actively to this network enhancement drive. The microsite also provides info on radio waves, network FAQs and what customers can expect from network transformation program.
Speaking about the initiative, Gopal Vittal, MD & CEO, Bharti Airtel (India and South Asia), said, “With the launch of Project Leap, we at Airtel are investing company-wide resources in ramping up our network infrastructure towards this modernization drive and improving the service experience delivered to every customer. We are happy that the project is making quick strides in enhancing our network quality and are focused on implementing a Project Leap strategy down to each and every location. Our new website is targeted at a first of its kind effort in sharing with total transparency the progress we are making in every street and locality in the country. Our customers will be able to see the progress of their network in their respective localities.”
