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Motorola announces ‘Moto Xpress’ door step pick up and drop service in India

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While Motorola has been striving to provide exclusive support to its customers in India, the company has now launched the Moto Xpress service.

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Motorola has announced the initiation of the Moto Xpress service, which is a pilot project that offers doorstep home pick up and drop service for the Motorola customers in Delhi, Gurgaon and Noida. The service, which can be availed by dialling 011-41717124, would be charged at just Rs. 199 per request.

On registering the request for the Moto Xpress service, the service staff will reach out to a trained Motorola representative who will rectify software and accessory related issues, on the spot within an hour. The hardware related issues would take at most 5 working days. The company has already set up 160 service centres across the country.

Speaking about the Moto Xpress service, a spokesperson for Motorola said, “In India, our customer satisfaction score is over 85 percent and with our latest initiative we aim to continue enhancing our after sale services.”

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