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Reliance Mobile introduces Braille Bill Service for visually impaired

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Reliance Mobile has introduced Braille Bill Service for visually impaired. The Braille Bill service is first-of-its kind initiative introduced by an Indian telecom operator aiming to create an enabling and convenient customer service environment for the visually impaired.

Existing and new Reliance Mobile customers can request for the Braille Bill by registering their request with the company through its call center  or Reliance World or Reliance Mobile Stores.

Reliance Mobile’s Braille Bills will be available across all products lines of RCOM’s Wireless Business. This will be a summarized bill providing key details of current usage, bill amount, last dues, last payment and adjustments made. The Braille Bill will also provide a breakup of the current charges payable by the customer. The normal detailed and itemized bills will also be available through regular channels in the form of hard copy as well as eBills. The Braille Bill will be dispatched to the visually impaired customers through post every month without any extra charges

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