TATA Indicom will help its customers to choose Tariff Plans
Are you a TATA Indicom Postpaid customer? If yes then be happy coz TATA Indicom has recently introduced a new feature for its customers on its website www.tataindicom.com. This feature assisst a TATA Indicom pospaid subscriber to choose Best Tariff Plan based on the usage. For using this feature you must have a online account with tataindicom.com. If you dont have one then, visit www.tataindicom.com and make one.
For activating this feature please follow the instructions below :
- Feature has been added under ‘My account’ option on Tata indicom website. Once customer has logged on to his/her account, customer can select ‘My Plan’ option under ‘Account setup’ where customer can select the option to view recommended customized plan.
- Once customer clicks on the link the request ID is generated and published on the window displayed.
- Customer is requested to revisit after 48hrs.
- After 48hrs customer can click on request ID link to view the description on ‘Best recommended plan’
The recommendation is based on considering customer’s usage in maximum of his last 3 bills. The top 5 tariff plans and top 5 on-net add on packs are fed into the system to calculate the best fit tariff plan. When customer’s request is executed in backend, customer’s usage in latest bills is recalculated with top 5 plan tariff rates and compared. The lowest amongst all is recommended to the customer. The tariff rates of the recommended plan will be displayed on the same window for customer’s better understanding. Customer will have to raise tariff plan change request separately through the same link or contact customer touch points.