TRAI disconnects 14 lakh phones of unregistered telemarketers

In wake of the rising number of complaints against marketing calls, the telecom regulating authority has finally got cracking and disconnected their connections.


According to the Telecom Regulatory Authority of India, as many as 14 lakh phone connections of unregistered telemarketers have been disconnected for sending irksome communications. Similarly around 1.8 lakh phones have been blacklisted for the offence. The banned numbers cannot be used again for a period of two years.

The ban comes based on the Telecom Commercial Communications Customer Preference Regulation 2010. The telemarketers are required to get due permission from TRAI to access the National Customer Preference Register (NCPR).

Speaking about the action, Milind Deora, Minister of State for Communications and IT in a written reply to the Rajya Sabha, said, “TRAI has disconnected 14 lakh phones and blacklisted 1.8 lakh telemarketers unregistered till January 31, 2014. With the implementation of the above measures the number of complaints regarding receipt of UCC from unregistered telemarketers has come down from around 45,000 per month in August 2012 to around 12,000 per month in January 2014”