TRAI: Tariff can’t be increased until 6 months from the date of enrolment
TRAI has stated in the handbook, ‘A tariff plan once offered by an access provider shall be available to a subscriber for a minimum period of six months from the date of enrolment of the subscriber to that tariff plan.’
- Customer Care Number
- General Information Number
- Contact details of the Appellate Authority
- Procedure for monitoring of complaints on the web based complaint monitoring system.