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Airtel revamps its online recharge and payments interface

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In an attempt to offer a unified online experience to its customers, Airtel has now launched the refreshed version of its online recharge and payments interface.

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Bharti Airtel has announced the redesign of its online recharge and payments interface, with the objective of delivering an improved and consistent customer experience. Customers will be able to recharge their pre-paid mobile, DTH accounts and pay post-paid, broadband bills through a unified online interface on the Airtel website and MyAirtel app with the convenience of making payments via the mode of their choice.

Airtel also has plans to integrate all mobile wallets on its website and other digital platforms like MyAirtel app, thus offering customers additional payment options along with other modes such as credit card, debit card and net banking.

Speaking about the redesign, Ajai Puri, Director – Market Operations, Bharti Airtel (India & South Asia), said, “At Airtel, the customer is at the core of everything we do. Based on customer feedback and in order to deliver a more consistent digital experience, we have decided to refresh our online recharge interface and bring all payment platforms under a single umbrella.

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