Keeping its promise of after-sales service, ZOPO is now offering a 365 days handset replacement warranty on its smartphones.
ZOPO Mobile has announced its 1 year replacement warranty on all its devices from the date of purchase. The scheme would be applicable on all handsets purchased on or after October 1. The company will offer a replacement for all faulty devices with a new one within 4-5 days on raising a complaint.
Speaking about the offer, Kevin Xu, Founder, ZOPO Mobile, said, “India is anticipated to take over US as the second largest smartphone market and given that scenario, the market at present witnessed cutthroat competition. Competing in an ecosystem like that, we are constantly on the move to facilitate comprehensive products & services to our esteemed patrons, and what we offer is the best in term of quality and configuration. We design and develop new features, schemes, etc. everyday just to meet and serve the customer’s need. Similarly, with our latest 1 year replacement warranty scheme, we wish to upgrade our customer service approach, and help maintain our position as a brand that is built on customer satisfaction.”
