Airtel customers in Delhi, and parts of NCR faced disrupt of services yesterday. They were unable to make or receive calls or use any network related services from their mobile phones due to network failure in the evening.
Social networking websites including Twitter and Facebook started popping up with complaints by concerned Airtel customers. The network was reported to be down since 6.45 p.m. and customers were not able to reach Airtel’s customer care for a long time.
The network was restored in some parts of Delhi at about 10 p.m. later in the night. The company attributed the problem to a technical outage that affected some of their circuits. An official Airtel statement said, “An unforeseen technical outage had affected services on some of our circuits. As a result, some of Airtel Delhi Mobile subscribers have experienced connectivity issues. The network is up now. We deeply regret the inconvenience.”