Vodafone fined Rs. 25,000 over pesky call issue
A consumer forum in Mumbai has put a fine of Rs. 25,000 over Vodafone as the company was found at fault in a case filed by Dr. Gala from Mumbai who was constantly receiving calls from many telemarketing companies to buy their products/services even after opting for DNC (Do-Not-Call) service in 2007. Dr. Gala filed a case with the Mumbai Suburban District Consumer Disputes Redressal Forum in October 2009 stating that he received repeated calls from a bank between July 2007 and February 2008 even after applying for DNC in December 2007. He also sent a notice to the bank and the bank later stopped calling him but other companies didn’t. So Dr. Gala filed a complaint and sought damages worth Rs. 50,000 from Vodafone.
We can just hope that this case will be a lesson to all users and service providers and helps in keeping the pesky calls away!